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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristina Patterson

November 6, 2025

5  out of  5
rating by Kristina Patterson
"Excellent customer service. It seems like no one else has it anymore...So thank you."
We responded:
"Hey Kristina! Thank you so much for your review. We're so happy that you had a great experience with us :)"
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Byreddy Gangadhar

November 4, 2025

5  out of  5
rating by Byreddy Gangadhar
"Prashine De Alwis helped me getting the Insurance with good explanation of the policy in detail of each coverage."
We responded:
"Thank you for the great review, Byreddy! We are so glad to hear that you have enjoyed working with Prashine for your insurance needs!"
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Ahmed Abdi-Sheikh

October 31, 2025

5  out of  5
rating by Ahmed Abdi-Sheikh
"I was helped by Mai who was very professional, kind and helpful. She listened to my needs and offered me the best rate with a touch of kindness. I will highly recommend Mai and her company."
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Tiawna Edwards

October 28, 2025

5  out of  5
rating by Tiawna Edwards
"Prashine De Alwis handled all my business insurance needs. Got me covered very quickly and at better price than the other agency!! Thank you !!"
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Somnath Dey

October 24, 2025

5  out of  5
rating by Somnath Dey
"Thank you prashine for your very prompt and professional service. Love it,"
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kashinath parajuli

October 17, 2025

5  out of  5
rating by kashinath parajuli
"Mai Abu Shamma called me herself saying insurance rate is decreased and she explained me coverage and sent me via email, I compared with existing and opted it soon. She worked via phone and provided policy. Great service to Customer ever I experienced."
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Beverly Arana

October 15, 2025

5  out of  5
rating by Beverly Arana
"Matthew, Mai, and the entire staff are so helpful and kind. I have better rates with them than all the cheap discount providers. They always have time to answer questions and find savings. 10/10"
We responded:
"Thank you for the fantastic review, Beverly! We are so happy to hear that you've enjoyed working with our office for your insurance needs!"
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Lilibet

October 15, 2025

5  out of  5
rating by Lilibet
"Brandon was extremely helpful and responsive - very efficient! He got me a much better rate and gave great advice. Highly recommend!"
We responded:
"Thank you for the fantastic review, Lilibet! We are so happy to hear that you enjoyed working with Brandon for your insurance needs!"
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Abhiram Maddula

October 13, 2025

5  out of  5
rating by Abhiram Maddula
"Really helpful and attentive staff. Brandon helped me get the best price in the market."
We responded:
"Thank you for the kind words, Abhiram! We are so happy to hear that you have enjoyed working with Brandon and the rest of our office! "
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Sophia Cox

October 10, 2025

5  out of  5
rating by Sophia Cox
"Amber is ALWAYS so quick to get any task that I need finished and sent back to me ASAP! Her work ethic is AMAZING! Thank you for the excellence you show in every encounter Amber!"
We responded:
"Thank you for the amazing review, Sophia! We are so glad that you have enjoyed working with Amber for your insurance needs!"
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suqiu zhong

October 3, 2025

5  out of  5
rating by suqiu zhong
"I am so impressed for the service provided by Mai Abu Shamma. She replied to my inquiry very quick and took good care of my case. She compared the policies with other insurance companies’ to find out the best deal to save me lots of money. I am glad to have Mai Abu Shamma as my insurance agent, who is a really professional in the industry."
We responded:
"Thank you for the fantastic review, Suqiu! We are so happy to hear that you enjoyed working with Mai for your insurance needs!"
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Allison Cross

September 30, 2025

5  out of  5
rating by Allison Cross
"Amazing prices and Cynthia was wonderful to work with!! I wish I would have switched years ago!!!"
We responded:
"Thank you for the wonderful review, Allison! We appreciate you and your business!"
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R Man

September 25, 2025

1  out of  5
rating by R Man
"Not a good location to do business with......The rates just keep going up, up, and up for no reason at all!!!!!"
We responded:
"We want to make sure your questions are answered. If you need further clarification, please call in and our owner will be happy to assist you! 817-805-3300"
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VGK K

September 20, 2025

5  out of  5
rating by VGK K
"Good service from Prashine."
We responded:
"Thank you for the kind words, VGK! We appreciate you and your business!"
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Brandon Thomas

September 19, 2025

5  out of  5
rating by Brandon Thomas
"Had great service getting set up with my agent, Prashine! Saved a TON of money too!"
We responded:
"Thank you for the great review, Brandon! We are so happy to hear that you enjoyed working with Prashine for your insurance needs!"
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Nguyen “Wynn” Le

September 18, 2025

5  out of  5
rating by Nguyen “Wynn” Le
"I called Mai back after request a quote out of courtesy. I had already signed up earlier in the day with another company. Mai was very thorough and knowledgeable about the product and clearly explained the difference between the State Farm homeowners policy and why their policy would benefit me in the long run, even though I was paying a little more. I decided to go with State Farm for home and auto."
We responded:
"Thank you for the great review, Wynn! We are so happy to hear that you enjoyed working with Mai for your insurance needs!"
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Tshihabeddin

September 18, 2025

5  out of  5
rating by Tshihabeddin
"Mai made the process quick and easy. She did a fantastic job getting me the auto policy I wanted at the best price I could find. She saved me $200 monthly."
We responded:
"Thank you for the great review, Tshihabeddin! We are so happy to hear that you enjoyed working with Mai for your insurance needs!"
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Heather Farrington

September 15, 2025

5  out of  5
rating by Heather Farrington
"Brandon Reed was fantastic to deal with at the Grapevine office!! He contacted me first thing Monday responding to an online request I made over the weekend for an auto ins quote! Never dreamed I would have signed up so quickly but Brandon researched my information and saved me literally hundreds of dollars! Quick, efficient, and friendly is this Grapevine staff and I wish I would have done this sooner!!! Thank you all. I’m a super happy new customer now with State Farm!!"
We responded:
"Thank you for the awesome review, Heather! We are so happy to hear that you enjoyed working with Brandon for your insurance needs!"
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Ahmad Al kanj

September 5, 2025

5  out of  5
rating by Ahmad Al kanj
"I couldn’t be happier with my experience with my agent Mai Abu Shamma. From the very first conversation, she was knowledgeable, patient, and genuinely interested in helping me find the best coverage for my needs. What really stood out was her responsiveness - everytime I needed help or had a question she was so quick to respond and incredibly professional. If you are looking for someone who truly cares, easy to talk to, and makes insurance stress free I highly recommend Mai! Five stars all the way!"
We responded:
"Thank you for the fantastic review, Ahmad! We are so happy to hear you enjoyed working with Mai for your insurance needs!"
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Tim Fan

September 3, 2025

5  out of  5
rating by Tim Fan
"Mai is a very professional and nice person, she worked for my case over one hour, very appreciate"
We responded:
"Thank you for the kind words, Tim! We are happy to hear you enjoyed working with Mai for your insurance needs!"
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Crystal Castillo

August 26, 2025

5  out of  5
rating by Crystal Castillo
"Bre is amazing and helped me save so much money by switching to State Farm and doing a auto/life bundle!! Eternally grateful because my last insurance had me paying almost as much as my car note! May both sides of her pillow be as cool as she is!! 😎"
We responded:
"Thank you for the fantastic review, Crystal! We are so happy that you enjoyed working with Bre for your insurance needs!"
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nagarajan kailasam

August 23, 2025

5  out of  5
rating by nagarajan kailasam
"Thank you @ Prashine De Alwis for the wonderful support and help...."
We responded:
"Thank you for the kind words, Nagarajan! We appreciate you and your business!"
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Lakshmi Mani

August 21, 2025

5  out of  5
rating by Lakshmi Mani
"I worked with State Farm Agent Prashine De Alwis to switch my auto insurance. He was very helpful, attentive and took the time to explain each policy in detail. The process was smooth and easy. Thanks to his guidance."
We responded:
"Thank you for the great review, Lakshmi! We are so happy to hear that you enjoyed working with Prashine for your insurance needs!"
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Abdurahman Ahmed

August 21, 2025

5  out of  5
rating by Abdurahman Ahmed
"Mai was such a great help She spend an hour to help me find what I want. Above and beyond. Thanks Much Mai."
We responded:
"Thank you for the great review, Abdurahman! We are so happy to hear that you enjoyed working with Mai and that she went above and beyond for your insurance needs!"
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Steve Sims

August 15, 2025

5  out of  5
rating by Steve Sims
"We moved our insurance policies to the more professional Michaeldae Reinhardt Agency. They are an excellent and have a wonderful staff that is ready and able to assist you in your insurance needs. If you are unhappy with your current provider, give them a call!"
We responded:
"Thank you for the great review and for your business, Steve! We are so happy to hear that you have enjoyed working with our office!"