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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of K. S.

K. S.

February 10, 2026

5  out of  5
rating by K. S.
"Had a great experience setting up my new policy with Mai Abu Shamma. She was professional, efficient, and made the entire process seamless. Highly recommend her for anyone looking for great service!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Sam Moultrie

January 29, 2026

5  out of  5
rating by Sam Moultrie
"Mai was extremely helpful explaining the details of my current policies and very knowledgeable in helping me get the best overall coverage for my dollar."
We responded:
"Thanks so much for the amazing review, Sam! We really appreciate your support here in Grapevine . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Matthew Reinhardt’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grapevine . "
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Nissee Bell

January 29, 2026

5  out of  5
rating by Nissee Bell
"Mai"
We responded:
"Thank you so much for the 5-star rating, Nissee! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Anjum Shaikh

January 26, 2026

5  out of  5
rating by Anjum Shaikh
"Mai Abu Shamma was extremely helpful and took extra time to thoroughly explain the State Farm auto quote for my three cars. She also went over the policy details and patiently guided me through the State Farm mobile app, including the Drive Safe & Save feature. I truly appreciate her patience and the additional time she spent to ensure everything was clear and to get my policy activated. Thank you again."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Randy Alexander

January 20, 2026

5  out of  5
rating by Randy Alexander
"Excellent service with a great price. Mai was very helpful. She took care of my car insurance made me feel like a person joining a great family."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Matthew Reinhardt’s Team. "
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Karthik kumar Rajendran

January 20, 2026

5  out of  5
rating by Karthik kumar Rajendran
"Mai helped me for renewal and better quote than my previous one. Happy to work with her and will refer."
We responded:
"Thank you for taking the time to leave such a great review, Karthik. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Lina Hasan

January 14, 2026

5  out of  5
rating by Lina Hasan
"I had an excellent experience with my insurance policy thanks to Mai. She was incredibly kind, patient, and professional throughout the entire process. Mai walked me through every step, explained everything clearly, and made sure I fully understood all my options. She truly went above and beyond to help me, and I felt supported and confident the whole time. I couldn’t have asked for better service Mai is the best. Highly recommend working with her."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Matthew Reinhardt’s Team. "
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Eric Austin Miller

January 8, 2026

5  out of  5
rating by Eric Austin Miller
"Mai Abu Shamma did a wonderful job in getting my auto quote completed and saving me over $50 a month! I was recently laid off from my job so every penny counts these days! Thanks Mai!"
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Francis Ani

January 6, 2026

5  out of  5
rating by Francis Ani
"Excellent customer service from Brandon Reed"
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최지웅

January 5, 2026

5  out of  5
rating by 최지웅
"Even though I'm a foreigner, Mai explained everything slowly and calmly and gave me details. I recommend it!"
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Sunita Hodzic

January 5, 2026

5  out of  5
rating by Sunita Hodzic
"Mia was very professional very kind"
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Debbie Hedges

January 2, 2026

5  out of  5
rating by Debbie Hedges
"Jessica Holt at State Farm in Grapevine is amazing! She could answer every question I had and was so pleasant to talk to. She is very knowledgeable and went above and beyond to take care of my concerns. Thank you, Jessica!"
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Nicki Smith (Nicki Nicole)

December 22, 2025

5  out of  5
rating by Nicki Smith (Nicki Nicole)
"Brandon was very knowledgeable and thorough in his explanation of benefits. He ensured that I completely understood the policy details and got the best rate possible."
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Fahmida Mahmood

December 17, 2025

5  out of  5
rating by Fahmida Mahmood
"I spoke with Mai and got the car insurance, she is fabulous, she was so patient with me and gave me all the information I wanted before getting the insurance. Would highly recommended asking for Mai when calling them."
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Fahamid Islam

December 17, 2025

5  out of  5
rating by Fahamid Islam
"Mai Abu Shamma is really great agent. She explained the policies and discounts very well. I would recommend her."
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Nischal Pokhrel

December 16, 2025

5  out of  5
rating by Nischal Pokhrel
"Mai Abu Shamma is an excellent State Farm auto insurance agent. She is professional, knowledgeable, and very responsive. She took the time to explain my coverage options clearly and helped me choose a policy that fit my needs and budget. The entire process was smooth and stress-free. I truly appreciate her honesty and dedication to great customer service. Highly recommend her to anyone looking for reliable auto insurance support."
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Hudson Brock

December 11, 2025

5  out of  5
rating by Hudson Brock
"Prashine De Alwis at State Farm made the process of updating my auto and homeowners insurance incredibly easy. He found me significantly better rates, explained everything clearly, and handled the details quickly. Highly recommend working with him."
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Sara Stroope

December 5, 2025

5  out of  5
rating by Sara Stroope
"Matthew was very patient and helpful to allow me time to fully understand my auto insurance and where my money is going!"
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gogineni hello

November 26, 2025

5  out of  5
rating by gogineni hello
"Mai Abu Shamma is very helpful."
We responded:
"Thank you for the kind words, Gogineni! We are very happy to hear you've enjoyed working with Mai for your insurance needs!"
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Michael M

November 20, 2025

5  out of  5
rating by Michael M
"Prashine did a phenomenal job with Auto and Home Insurance."
We responded:
"Thank you for the kind review, Michael! We are very happy to hear that you enjoyed working with Prashine for your insurance needs!"
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Patricia Ramos

November 17, 2025

5  out of  5
rating by Patricia Ramos
"Daniel Stuckey has been providing me with an excellent customer service. He does not push through items that don't make sense to our family. And he has been helping us finding the best cost-benefit coverage for our properties/ cars."
We responded:
"Thank you for the great review, Patricia! We are so happy to hear you've enjoyed working with Daniel for your insurance needs!"
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Kristina Patterson

November 6, 2025

5  out of  5
rating by Kristina Patterson
"Excellent customer service. It seems like no one else has it anymore...So thank you."
We responded:
"Hey Kristina! Thank you so much for your review. We're so happy that you had a great experience with us :)"
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Byreddy Gangadhar

November 4, 2025

5  out of  5
rating by Byreddy Gangadhar
"Prashine De Alwis helped me getting the Insurance with good explanation of the policy in detail of each coverage."
We responded:
"Thank you for the great review, Byreddy! We are so glad to hear that you have enjoyed working with Prashine for your insurance needs!"
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Ahmed Abdi-Sheikh

October 31, 2025

5  out of  5
rating by Ahmed Abdi-Sheikh
"I was helped by Mai who was very professional, kind and helpful. She listened to my needs and offered me the best rate with a touch of kindness. I will highly recommend Mai and her company."
We responded:
"Thank you for the great review, Ahmed! We are so happy to hear that you've enjoyed working with Mai for your insurance needs!"
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Tiawna Edwards

October 28, 2025

5  out of  5
rating by Tiawna Edwards
"Prashine De Alwis handled all my business insurance needs.
Got me covered very quickly and at better price than the other agency!! Thank you !!"
We responded:
"Thank you for the great review, Tiawna! We are so happy to hear that you've enjoyed working with Prashine for your business insurance needs!"