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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicolai Michael

March 29, 2025

5  out of  5
rating by Nicolai Michael
"Prashine was great and easy to work with. I received an excellent policy and outstanding customer service!"
We responded:
"Thank you for the 5 stars, Nicolai!"
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Suleman Abdulshakoor

March 27, 2025

5  out of  5
rating by Suleman Abdulshakoor
"Mai is very helpful and has knowledge about the insurance products"
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Haney Rea

March 25, 2025

5  out of  5
rating by Haney Rea
"We replaced a car on our multicar policy recently. Bre Rhodes led us through the critically important steps to assure coverage. Also, Bre made sure we received temporary proof of insurance and that we received a new windshield beacon for Drive Safe and Save discount. Thanks, Bre, for excellent support."
We responded:
"Thank you for the great review, Haney! We are very happy to hear that Bre provided excellent customer service for you!"
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rajitha terrance

March 22, 2025

5  out of  5
rating by rajitha terrance
"I would like to express my sincere appreciation to Prashine De Silva for the support you have shown me in providing me with the most suitable insurance coverage, at the lowest competitive premium in the market, while I was dissatisfied with my insurance premium."
We responded:
"Thank you for the very kind review, Rajitha! We are very happy to hear that Prashine was able to help you with your insurance needs!"
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Sameer Mithani

March 21, 2025

5  out of  5
rating by Sameer Mithani
"Mai is a terrific agent. Took the time to understand my personal and professional profile and worked her magic to earn my business. There was no bait and switch. She did the legwork upfront and sent me an honest and reasonable quote. So far I’m very happy to be working with her."
We responded:
"Thank you for the kind review, Sameer! We are very happy to hear that you enjoyed working with Mai on your insurance needs!"
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Tharaka Bandara

March 20, 2025

5  out of  5
rating by Tharaka Bandara
"Great customer service by preshine de Alwis. Did not forget to follow up with me on my policy and guide us through the process to get the best rate possible."
We responded:
"Thank you for the great review, Tharaka! We are very happy to hear that Prashine was able to help you with your insurance needs!"
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Mustafa Alkfishe

March 10, 2025

1  out of  5
rating by Mustafa Alkfishe
"Agents don't know the rules in their own state. Trying to question their answer you get presented as rude and get hung up on"
We responded:
"Mustafa, we want to make sure your questions are answered. If you need further clarification, please call in and our owner will be happy to assist you! 817-805-3300"
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Señor Gabriel

March 7, 2025

5  out of  5
rating by Señor Gabriel
"This agent and business were excellent! Brandon went above and beyond on service and promptness."
We responded:
"Thank you for the great review, Gabriel! We are very happy to hear that Brandon went above and beyond for your insurance needs!"
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Muthu Pandian

March 7, 2025

5  out of  5
rating by Muthu Pandian
"Thank you Mai... You made the transfer look like a breeze"
We responded:
"Thank you for the kind review, Muthu! We appreciate you and your business!"
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Earth Pilgrim

February 27, 2025

5  out of  5
rating by Earth Pilgrim
"Somehow managed to lose my Drive Safe & Save beacon. Called State Farm Agent Matthew Reinhardt's office and spoke to Bre. She ordered a replacement beacon right away and I received it in a few days. Bre is professional, knowledgeable and courteous. Very pleased with the service. As an aside, I signed up for the Drive Safe & Save Program a couple of years ago and am saving money on my auto premium. Something to consider if you are a safe driver."
We responded:
"Thank you for the great review! We are very happy to hear that Bre was able to help you with your Drive Safe and Save Discount!"
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Gabriel DeCoursey

February 27, 2025

5  out of  5
rating by Gabriel DeCoursey
"I had the pleasure of working with Bre for my insurance needs, and I couldn’t be more impressed. From start to finish, Bre was professional, friendly, and incredibly knowledgeable. She took the time to listen to my concerns and helped me find the perfect coverage that fits my needs and budget. Bre made the entire process easy to understand and even walked me through each detail to ensure I was confident in my decisions. I highly recommend Bre to anyone looking for an insurance agent who genuinely cares about their clients and goes above and beyond. Thank you, Bre!"
We responded:
"Thank you for the fantastic review, Gabriel! We appreciate you and your business!"
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Daniel DeCoursey

February 26, 2025

5  out of  5
rating by Daniel DeCoursey
"My experience working with Bre was fantastic. Dealing with insurance turned out to be much easier than I expected, thanks to the clear explanations and patience shown throughout the process. Every question was answered with genuine care and professionalism, making the entire experience stress-free. It’s evident that helping people find the best options is something she truly cares about. For anyone looking for knowledgeable and reliable assistance with insurance, I highly recommend her!"
We responded:
"Thank you for the fantastic review, Daniel! We are very happy to hear that you enjoyed working with Bre!"
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2D161

February 26, 2025

5  out of  5
rating by 2D161
"Bre was super helpful with my insurance needs! She made the whole process easy to understand and was always patient with my questions. I really appreciated her professionalism and friendly attitude. If you need insurance assistance, Bre is definitely the one to go to! John"
We responded:
"Thank you for the great review! We are very happy to hear that you enjoyed speaking and working with Bre!"
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Paulette DeCoursey

February 26, 2025

5  out of  5
rating by Paulette DeCoursey
"“Bre helped me with all my insurance needs and answered all my questions “"
We responded:
"Thank you for the review, Paulette! We are very happy to hear that Bre was able to help you with your insurance needs and questions!"
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X X

February 26, 2025

5  out of  5
rating by X X
"I have been working with Bre who is responsive, knowledgeable and very cheerful. And over the past year or so everyone I have spoken to at their office has been super helpful and good to work with. I have made numerous policy changes - added and removed several different vehicles; added drivers too at different times. The level of service and responsiveness from Bre and her colleagues is excellent, much better than other insurance companies I have worked with in the past. Highly recommended."
We responded:
"Thank you for the review! We appreciate you and your business!"
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Sara Moccardine

February 25, 2025

5  out of  5
rating by Sara Moccardine
"I had the pleasure of working with Brandon to complete my policy set up, and it was a fantastic experience! He was incredibly kind and made the process fast and easy. People like Brandon make me happy to be back with State Farm!"
We responded:
"Thank you for the kind review, Sara! We are very happy to hear that Brandon was able to make insurance a breeze!"
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Donna Hunter

February 20, 2025

5  out of  5
rating by Donna Hunter
"My husband and I have been clients at Matthew insurance office fir several years. Everyone we have spoken to over the phone has been so courtesy and helpful."
We responded:
"Thank you for the great review, Donna! We appreciate you and your business!"
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Vannelle Andre

February 20, 2025

5  out of  5
rating by Vannelle Andre
"Mai was so patient with me, she explained everything step by step, I really appreciate her time with me. Thanks so much Mai God bless you."
We responded:
"Thank you for the fantastic review, Vannelle! We are very happy to hear that you enjoyed speaking with Mai!"
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Greg Baughman

February 10, 2025

5  out of  5
rating by Greg Baughman
"My sales rep Brandon went above and beyond to make me and my family feel like we were the only policy that mattered to him. Brandon took the extra time to explain and detail or question I might have had. The process felt smooth and seamless from start to finish. My family and I could not have asked for a better experience. Thank you for all you did for us Brandon."
We responded:
"Thank you for the fantastic review, Greg! We are very happy to hear that Brandon was able to create a great experience for you with our office!"
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Chad Smith

February 5, 2025

5  out of  5
rating by Chad Smith
"Everyone in the office has been incredibly helpful and professional. Highly recommended!"
We responded:
"Thank you for the great review, Chad! We are happy to hear that you've enjoyed your experience with our office!"
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Kelli Baugh

February 4, 2025

5  out of  5
rating by Kelli Baugh
"Serenity was so awesome in helping us switch over to State Farm. She was quick, communicated great, and got us the best rates for what we needed. Thank you, Serenity! We appreciate all of the help."
We responded:
"Thank you for the kind words, Kelli! We appreciate you and your business!"
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Nick Baugh

February 3, 2025

5  out of  5
rating by Nick Baugh
"Serinity assisted me and my wife with the process of switching over our home and Auto policy over to State Farm. Serinity handled herself in a professional manner and made the process super easy and convenient. We are very pleased with our overall experience."
We responded:
"Thank you for the very kind review, Nick! We are very happy to hear that Serenity was able to provide a great experience for you!"
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Jackson Chapman

February 3, 2025

5  out of  5
rating by Jackson Chapman
"Serenity was very helpful with my auto insurance. She helped me save money and a better deal."
We responded:
"Thank you for the kind review, Jackson! We are very happy that Serenity was able to help you save money!"
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Juli Alverson

February 3, 2025

5  out of  5
rating by Juli Alverson
"Serenity was so helpful with my auto insurance!!"
We responded:
"Thank you for the great review, Juli! We are happy to hear that Serenity was able to help you with your auto insurance!"
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Cass Brown

February 3, 2025

5  out of  5
rating by Cass Brown
"Bre is so helpful and a pleasure to deal with. Can't imagine doing business with any other company or branch."
We responded:
"Thank you for the kind words, Cass! We appreciate you and your business!"