Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sophia Cox

Sophia Cox

October 10, 2025

5  out of  5
rating by Sophia Cox
"Amber is ALWAYS so quick to get any task that I need finished and sent back to me ASAP! Her work ethic is AMAZING! Thank you for the excellence you show in every encounter Amber!"
Profile photo of suqiu zhong

suqiu zhong

October 3, 2025

5  out of  5
rating by suqiu zhong
"I am so impressed for the service provided by Mai Abu Shamma. She replied to my inquiry very quick and took good care of my case. She compared the policies with other insurance companies’ to find out the best deal to save me lots of money. I am glad to have Mai Abu Shamma as my insurance agent, who is a really professional in the industry."
Profile photo of Allison Cross

Allison Cross

September 30, 2025

5  out of  5
rating by Allison Cross
"Amazing prices and Cynthia was wonderful to work with!! I wish I would have switched years ago!!!"
We responded:
"Thank you for the wonderful review, Allison! We appreciate you and your business!"
Profile photo of R Man

R Man

September 25, 2025

1  out of  5
rating by R Man
"Not a good location to do business with......The rates just keep going up, up, and up for no reason at all!!!!!"
We responded:
"We want to make sure your questions are answered. If you need further clarification, please call in and our owner will be happy to assist you! 817-805-3300"
Profile photo of VGK K

VGK K

September 20, 2025

5  out of  5
rating by VGK K
"Good service from Prashine."
We responded:
"Thank you for the kind words, VGK! We appreciate you and your business!"
Profile photo of Brandon Thomas

Brandon Thomas

September 19, 2025

5  out of  5
rating by Brandon Thomas
"Had great service getting set up with my agent, Prashine! Saved a TON of money too!"
We responded:
"Thank you for the great review, Brandon! We are so happy to hear that you enjoyed working with Prashine for your insurance needs!"
Profile photo of Nguyen “Wynn” Le

Nguyen “Wynn” Le

September 18, 2025

5  out of  5
rating by Nguyen “Wynn” Le
"I called Mai back after request a quote out of courtesy. I had already signed up earlier in the day with another company. Mai was very thorough and knowledgeable about the product and clearly explained the difference between the State Farm homeowners policy and why their policy would benefit me in the long run, even though I was paying a little more. I decided to go with State Farm for home and auto."
We responded:
"Thank you for the great review, Wynn! We are so happy to hear that you enjoyed working with Mai for your insurance needs!"
Profile photo of Tshihabeddin

Tshihabeddin

September 18, 2025

5  out of  5
rating by Tshihabeddin
"Mai made the process quick and easy. She did a fantastic job getting me the auto policy I wanted at the best price I could find. She saved me $200 monthly."
We responded:
"Thank you for the great review, Tshihabeddin! We are so happy to hear that you enjoyed working with Mai for your insurance needs!"
Profile photo of Heather Farrington

Heather Farrington

September 15, 2025

5  out of  5
rating by Heather Farrington
"Brandon Reed was fantastic to deal with at the Grapevine office!! He contacted me first thing Monday responding to an online request I made over the weekend for an auto ins quote! Never dreamed I would have signed up so quickly but Brandon researched my information and saved me literally hundreds of dollars! Quick, efficient, and friendly is this Grapevine staff and I wish I would have done this sooner!!! Thank you all. I’m a super happy new customer now with State Farm!!"
We responded:
"Thank you for the awesome review, Heather! We are so happy to hear that you enjoyed working with Brandon for your insurance needs!"
Profile photo of Ahmad Al kanj

Ahmad Al kanj

September 5, 2025

5  out of  5
rating by Ahmad Al kanj
"I couldn’t be happier with my experience with my agent Mai Abu Shamma. From the very first conversation, she was knowledgeable, patient, and genuinely interested in helping me find the best coverage for my needs. What really stood out was her responsiveness - everytime I needed help or had a question she was so quick to respond and incredibly professional. If you are looking for someone who truly cares, easy to talk to, and makes insurance stress free I highly recommend Mai! Five stars all the way!"
We responded:
"Thank you for the fantastic review, Ahmad! We are so happy to hear you enjoyed working with Mai for your insurance needs!"
Profile photo of Tim Fan

Tim Fan

September 3, 2025

5  out of  5
rating by Tim Fan
"Mai is a very professional and nice person, she worked for my case over one hour, very appreciate"
We responded:
"Thank you for the kind words, Tim! We are happy to hear you enjoyed working with Mai for your insurance needs!"
Profile photo of Crystal Castillo

Crystal Castillo

August 26, 2025

5  out of  5
rating by Crystal Castillo
"Bre is amazing and helped me save so much money by switching to State Farm and doing a auto/life bundle!! Eternally grateful because my last insurance had me paying almost as much as my car note! May both sides of her pillow be as cool as she is!! 😎"
We responded:
"Thank you for the fantastic review, Crystal! We are so happy that you enjoyed working with Bre for your insurance needs!"
Profile photo of nagarajan kailasam

nagarajan kailasam

August 23, 2025

5  out of  5
rating by nagarajan kailasam
"Thank you @ Prashine De Alwis for the wonderful support and help...."
We responded:
"Thank you for the kind words, Nagarajan! We appreciate you and your business!"
Profile photo of Lakshmi Mani

Lakshmi Mani

August 21, 2025

5  out of  5
rating by Lakshmi Mani
"I worked with State Farm Agent Prashine De Alwis to switch my auto insurance. He was very helpful, attentive and took the time to explain each policy in detail. The process was smooth and easy. Thanks to his guidance."
We responded:
"Thank you for the great review, Lakshmi! We are so happy to hear that you enjoyed working with Prashine for your insurance needs!"
Profile photo of Abdurahman Ahmed

Abdurahman Ahmed

August 21, 2025

5  out of  5
rating by Abdurahman Ahmed
"Mai was such a great help She spend an hour to help me find what I want. Above and beyond. Thanks Much Mai."
We responded:
"Thank you for the great review, Abdurahman! We are so happy to hear that you enjoyed working with Mai and that she went above and beyond for your insurance needs!"
Profile photo of Steve Sims

Steve Sims

August 15, 2025

5  out of  5
rating by Steve Sims
"We moved our insurance policies to the more professional Michaeldae Reinhardt Agency. They are an excellent and have a wonderful staff that is ready and able to assist you in your insurance needs. If you are unhappy with your current provider, give them a call!"
We responded:
"Thank you for the great review and for your business, Steve! We are so happy to hear that you have enjoyed working with our office!"
Profile photo of Ralph Young

Ralph Young

August 15, 2025

5  out of  5
rating by Ralph Young
"I had a great experience working with Bre Rhodes getting my policies from 3 different insurance companies rolled into the umbrella of one. Bre made the entire process smooth and effortless. Not to mention cost effective also. Thank you again Bre for all your help!"
We responded:
"Thank you for the great review, Ralph! We are so happy to hear that you enjoyed working with Bre for your insurance needs!"
Profile photo of Vishnu Singh

Vishnu Singh

August 14, 2025

5  out of  5
rating by Vishnu Singh
"It was pleasure working with Mai Abu Shamma. She was very professional and her intentions from very beginning was how to help customer and provide the best possible discounts and premiums. She worked very patiently with me over 3 weeks to finalize because of my busy schedule. I will strongly recommend her all my friends & family."
We responded:
"Thank you for the fantastic review, Vishnu! We are so happy to hear that you enjoyed working with Mai and your strong recommendation!"
Profile photo of Mi Casa Hispana

Mi Casa Hispana

August 13, 2025

5  out of  5
rating by Mi Casa Hispana
"Superb service from Mai. She went the extra mile for me to really understand my needs. I am busy and she followed up with me as agreed. Great Experience!"
We responded:
"Thank you for the great review! We are so happy to hear that you enjoyed working with Mai for your insurance needs!"
Profile photo of Duane McKey

Duane McKey

August 12, 2025

5  out of  5
rating by Duane McKey
"I want to Thank you for your agents help in getting a new insurance policy for our cars and house! Mae should get an outstanding 5 out of 5 from my wife Kathy and myself!! THANKS so Very mush for the outstanding service!! Duane Mckey"
We responded:
"Thank you for the great review, Duane! We are so happy to hear that you enjoyed working with Mai for your insurance needs!"
Profile photo of Abhimanyu Tyagi

Abhimanyu Tyagi

August 11, 2025

5  out of  5
rating by Abhimanyu Tyagi
"I had the pleasure of working with Mai, and I couldn’t be more impressed. From our first interaction, Mai was professional, attentive, and genuinely interested in finding the best insurance solutions for me. She took the time to explain all my options clearly and answered all my questions with patience and expertise. Her dedication to customer service is evident, and I felt truly valued as a client. If you’re looking for personalized and reliable insurance guidance, I highly recommend reaching out to Mai at Matthew Reinhardt State Farm."
We responded:
"Thank you for taking the time to share your thoughts, Abhimanyu! We’re very happy to hear that you enjoyed working with Mai for your insurance needs! "
Profile photo of Tebyan Rabbani

Tebyan Rabbani

August 8, 2025

5  out of  5
rating by Tebyan Rabbani
"I was shopping around for home insurance because my current policy had jumped up. A lot of brokers kept quoting me $500-800 over my current rate, which I felt was ridiculous. I talked to a friend and he mentioned he uses Mai so I gave her a call and within 30mins she had a quote for me that was $500 less than my current rate! Mai explained everything to me so clearly and made sure I was very happy. I have multiple other rental properties that I'll be sending her way."
We responded:
"We’re thankful for your feedback, Tebyan! We are so happy to hear that you enjoyed working with Mai! It’s our pleasure to assist you with your insurance needs."
Profile photo of khaja zaki

khaja zaki

August 8, 2025

5  out of  5
rating by khaja zaki
"I had an excellent experience working with Mai Abu Shamma.. From the very beginning, they took the time to understand my needs and explained all my options in a clear, simple way. I never felt rushed or pressured—just genuinely guided toward what was best for me. They were patient, professional, and incredibly knowledgeable, answering all my questions with ease."
We responded:
"We appreciate your review, Khaja! We are delighted to know you had a great experience with Mai for your insurance needs!"
Profile photo of Deb McCall

Deb McCall

August 5, 2025

5  out of  5
rating by Deb McCall
"She was so sweet and positive!!"
We responded:
"Thank you for the kind review, Deb! We appreciate you and your business!"
Profile photo of rohit reddy

rohit reddy

August 1, 2025

5  out of  5
rating by rohit reddy
"I can’t say enough good things about Prashine From the moment we connected, he was professional, patient, and incredibly knowledgeable. He took the time to understand my needs and found the perfect coverage at a great rate. What really stood out was how responsive and caring he was—always available to answer questions and explain things clearly. It’s rare to find someone who genuinely puts the customer first. Highly recommend to anyone looking for peace of mind and top-notch service"
We responded:
"Thank you for the great review, Rohit! We are so happy to hear that Prashine was able to provide amazing service for your insurance needs!"