State Farm® Insurance Agent Matthew Reinhardt
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sam Moultrie
September 24, 2026
5
out of
5
rating by Sam Moultrie
"Sarah's, timely response and detail acknowledgement and understanding of my issues was very reassuring. I feel a lot more confident after her email that all my concerns will be "addressed". Great response to all my issues. Thanks!!"
We responded:
"Thanks so much for the amazing review, Sam! We really appreciate your support here in Grapevine . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Matthew Reinhardt’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grapevine . "
Anna Gomez
September 20, 2026
5
out of
5
rating by Anna Gomez
"Prashine De Alwis did an amazing job with providing me with my renter’s insurance needs. He understood exactly what I would need and what questions to ask. He also knew I needed coverage ASAP and he accepted the challenge. Prashine was so helpful and the price of my coverage was amazing!"
We responded:
"Thank you so much for your kind review, Anna! If you need insurance assistance, we are just an email or call away! - Matthew Reinhardt, your State Farm Agent "
Steven Bonds
September 18, 2026
5
out of
5
rating by Steven Bonds
"Prashine did an excellent job and provided exceptional service to me. We first spoke a year ago and he made a positive impression on me. He was very professional, provided detailed explanations and answered all my questions. While I didn’t sign up then as financially it didn’t work… He followed up one year later as agreed. That showed me he is a man of his word… And to top it off, I’m saving lots of money with more coverage with this move to State Farm. Prashine is definitely an Asset to State Farm!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Jon Mark Horton
September 18, 2026
5
out of
5
rating by Jon Mark Horton
"Sara was great help! Needed to get my registration done at the DMV, called her for insurance swap to my new truck, and she got it to me in like two minutes🥳 Very sweet, and had a great personality on the phone! Give her that Office trophy🏆"
We responded:
"Hi Jon, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Matthew Reinhardt’s team. Please reach out to us if any questions come up! - Matthew Reinhardt’s Insurance Team "
Levi Smith
September 10, 2026
5
out of
5
rating by Levi Smith
"Prashine De Alwis was great to work with! Very professional and kind. He got me the best Home and Auto rates of anywhere I looked. Would definitely recommend."
We responded:
"Levi, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Maria Leija
September 9, 2026
5
out of
5
rating by Maria Leija
"Prashing De Alwis was great answered all my questions."
We responded:
"Thank you for the 5-star review of Matthew Reinhardt’s team - we really appreciate your kind words! "
gustavo cifuentes
September 8, 2026
5
out of
5
rating by gustavo cifuentes
"Where do I put a sixth star for Prashine De Alwis? This dude is awesome! So patient!! Thank you 😊"
We responded:
"gustavo, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Matthew Reinhardt and Team "
Monica Ramirez
September 2, 2026
5
out of
5
rating by Monica Ramirez
"Amazing service! I was with former company for over 25 yrs and honestly I think they just stopped caring amd saw me as a number...while I watched my number climb in terms of monthly rates. Prashine worked up a policy that SIGNIFICANTLY saved my family money and is the exact same coverage I had. He was kind answered all my questions and followed up. Don't wait RUN to this agency. I will be referring my family and friends."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Matthew Reinhardt’s team. "
Gordon Gunther
August 24, 2026
1
out of
5
rating by Gordon Gunther
"Poor communication and no knowledge or expertise of insurance policies."
Jeff Stephenson
August 21, 2026
5
out of
5
rating by Jeff Stephenson
"I needed to make a change to my policy and Sarah made the process super simple. Highly recommend these folks for all insurance needs."
We responded:
"Jeff, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Grapevine insurance team! - Your State Farm Agent, Matthew Reinhardt "
Ray a
August 20, 2026
5
out of
5
rating by Ray a
"Sarah T did a great job handling my account changes /updates!
He"
We responded:
"Ray, thank you for the amazing review! Our Grapevine insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matthew Reinhardt, your State Farm Agent "
Skye Bell
August 20, 2026
5
out of
5
rating by Skye Bell
"Great office and staff. Amber Hudgins is always quick to reply to my emails and help me get whatever I'm requesting, like a COI, quickly!"
We responded:
"Thank you for the 5-star review, Skye! We’re proud to serve the Grapevine community and truly appreciate your support. "
Pratik Bajwala
August 18, 2026
5
out of
5
rating by Pratik Bajwala
"Prashine helps me in all steps to onboard into state farm. I highly recommend him."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Grapevine to know you had such a great experience with us. "
Chris Barlow
August 18, 2026
5
out of
5
rating by Chris Barlow
"Prashine De Alwis has been wonderful. Great service. Thank you."
We responded:
"Thank you so much for your wonderful feedback of us here at Matthew Reinhardt’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Matthew Reinhardt’s Insurance Team "
Mike Mecom
August 16, 2026
5
out of
5
rating by Mike Mecom
"Home and auto insurance. Was a pleasure working with Prashine De Alwis."
We responded:
"Mike, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Lambert Ramirez
August 14, 2026
5
out of
5
rating by Lambert Ramirez
"Brandon was very helpful and explained a lot about the coverages and more."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Grapevine insurance team. "
David S.
August 14, 2026
5
out of
5
rating by David S.
"I can't say enough good things about Sarah and the team at Matthew Reinhardt’s office! Sarah is incredibly helpful, responsive, and detail-oriented. She took the time to break down all the details of our auto policy coverage so everything was clear and easy to understand before making a weekend vehicle purchase. It gave us complete peace of mind. Truly top-notch customer service, highly recommend working with Sarah!"
We responded:
"Hi David, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Matthew Reinhardt, Your State Farm Agent "
Melinda Cory
August 13, 2026
5
out of
5
rating by Melinda Cory
"Customer service impeccable....I had questions about claims and a new roof and Sarah was awesome im not so nervous about this process because I know she will be there every step of the way"
We responded:
"Melinda, thank you for the amazing review! Our Grapevine insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Matthew Reinhardt, your State Farm Agent "
Duncan Fetner
August 11, 2026
5
out of
5
rating by Duncan Fetner
"Quick and easy process to add auto; Prashine de Alwis got me taken care of quickly with great communication and was able to answer all of my questions immediately"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Tim OConnor
August 7, 2026
5
out of
5
rating by Tim OConnor
"Jessica was very knowledgeable and professional."
We responded:
"Hi Tim, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grapevine. If you ever need help, we are just a phone call away! - Your State Farm Agent, Matthew Reinhardt "
Mark Mobley
August 7, 2026
5
out of
5
rating by Mark Mobley
"After several unanswered voicemails for our adjuster, I finally got Jessica involved and she was able to get him on the phone for me. His first response was "This is Mr. Jackson." From there, the rest of the call went down hill with Mr. Jackson avoiding questions and repeatedly hiding behind "the bot". He finally told me he had to go to another call and hung up on me.
I got Jessica involved again and she got our issues resolved. "THANK YOU JESSICA!!""
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grapevine. "
Philip Hill
August 7, 2026
5
out of
5
rating by Philip Hill
"Sarah did an outstanding job o evaluating my insurance needs to add a new vehicle to my insurance to get great coverage at a minimal increase in cost. Great job Sarah!"
We responded:
"Thank you so much for the 5 stars, Philip! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Jeff S
August 7, 2026
5
out of
5
rating by Jeff S
"We just switched agency’s, Jessica has been a great help in reviewing our policy’s."
We responded:
"Jeff, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Steve S
August 7, 2026
5
out of
5
rating by Steve S
"Jessica reviewed our coverage and made recommendations on our existing coverage. I believe that we are now covered better with her recommendations and knowledge of available coverages. Thank you Jessica!"
We responded:
"Hi Steve, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Matthew Reinhardt’s team. Please reach out to us if any questions come up! - Matthew Reinhardt’s Insurance Team "
Tarek Nimri
August 6, 2026
5
out of
5
rating by Tarek Nimri
"Prashine De Alwis , He did a great job, amazing follow up, always have a selection to find a perfect coverage with perfect price"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Grapevine insurance team. "